Frequently Asked Questions
Everything you need to know about shopping with FiveLeafs.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and local customs processing.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our Returns Portal to start your process and receive a prepaid shipping label.
How do I know which size to choose?
Each product page features a detailed 'Size Guide' button with specific measurements. We recommend comparing these measurements to your favorite fitting garments for the most accurate fit.
Are your materials sustainably sourced?
Yes, at FiveLeafs, we prioritize ethical production. We use organic cotton, recycled polyester, and eco-friendly dyes to ensure our fashion footprint is as light as possible.
Can I change or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by contacting our support team via live chat or email.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installments through Klarna and Afterpay.